FAQ

What does KRANYX sell?

Practical products for pet owners — items that help with everyday grooming, cleanup, comfort, feeding, play, or travel with a pet. We're a new, focused store, not a general marketplace.

Where does KRANYX currently ship?

KRANYX currently ships only to Canadian addresses. Prices are displayed in Canadian dollars (CAD).

Where do your products ship from, and how long does delivery take?

Many of our products are fulfilled from overseas suppliers. Total delivery time is typically 1–4 weeks depending on the item, your location, and customs processing. See our Shipping Policy for full details.

What is your return policy?

See our Refund Policy — it describes our returns and refund approach in full.

How do I contact KRANYX?

Use the Contact page, or email support@kranyx.com.